Unified Communications

Work Anywhere, From Any Device, With Anybody

Zultys delivers an easy-to-use, secure, and reliable Unified Communications platform designed to streamline all forms of communication and increase productivity for businesses of all sizes, with support for AI productivity tools.

This single-pane-of-glass solution allows teams to collaborate from anywhere and on any device with tools like voice and video calling, call center integration, SMS and MMS business texting, internal instant messaging, web conferencing, screen sharing, file and image sharing, integrated faxing, visual voicemail, and more, all from a single intuitive interface.

Zultys Advanced Communicator (ZAC) users have the option of both client- and browser-based applications, utilizing Web RTC technology and allowing you a choice in the way that you set up and utilize the system. Zultys offers a fully enabled mobile application called Mobile ZAC for iPhone and Android users to handle critical internal and external communications on the go. This integrated architecture allows users to seamlessly handle all types of customer communications in one easy-to-use platform.

The Power of Smarter Communications

Businesses today need their employees to stay productive and connected as the workplace evolves. Whether your staff is working completely remote, in the office, or turning into a hybrid of both, Zultys offers a complete all-in-one system solution, including applications for desktop, web-based, and mobile users and an Integrated Contact Center.

Zultys delivers the exact same product, interface, and user experience across its on-premise, virtual, hosted, and HaaS deployments, regardless of system type or customer size, and the system supports between five and 40,000+ users.

AI-Powered Productivity Tools

Zultys supports a powerful set of AI-powered productivity tools, including real-time closed captions that display spoken words as on-screen text, real-time sentiment analysis that detects when a caller’s experience may be turning negative, live transcription that converts conversations into searchable text, and post-call transcripts that provide a complete written record after the call ends.

The Zultys AI Auto Attendant uses voice recognition and speech-enabled technology to understand natural spoken requests from callers and intelligently routes them to the appropriate person, department, or resource without relying on dial-based menus.

Business Critical Integration Options

Streamline your operations and elevate your customer experience with Zultys’ powerful integration solutions. By seamlessly connecting your Unified Communications platform with leading customer relationship management (CRM) systems and business applications, you can unlock a wealth of data-driven insights and empower your team to deliver exceptional service.

Always on the Cutting Edge

Founded in 2006 as a pioneer in VoIP technology, Zultys has been growing with constant innovation for over 20 years, establishing itself as a financially strong, stable, market-leading company in the Unified Communications industry and continually reinvesting in its technology and growth.

We have a direct line to Zultys and their incredible engineering team, and your valuable end user feedback is incorporated into every advancement and upgrade that they make to their platform. This ensures that customers always have the features that matter most to them at their fingertips.